i try to avoid carbs, but my daughter dragged me here. i got a large salad and avoided the tasty-looking treats. service was fast and the dining room was clean and bright. it will be easier for her to drag me in here next time. well done.
Crazy busy lunch rush. Order was correct and fast. Service was great.
Absolute WORST customer service I have EVER received. They do not hold up to the Panera standards what so ever, I won’t even waste my breath trying to explain. I called to speak to management and even the lady was very snide on the phone. No idea how they stay in business with the scum they have working there.
I have always had prompt and polite service at this location and the food had always been on par with what Panera expects to deliver. My only complaint is that there is barely any room between the tables to walk. I'm constantly feeling as though I'm in someone's way or that I'm bumping into people as I try to walk by.
Honestly they dont deserve a star but i had to. It took over an hour and 50 mins for me to receive my food while Im at work . I had no choice to wait for my food once I received my COLD food it was the WRONG order!!! I ate it just for the fact that I was starving!!! I am highly disappointed. :(
Panera Bread is a US Bakery based in Kentwood, Michigan. Panera Bread is located at 3770 28th St SE, Kentwood, MI 49512, USA.
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