Love the location, and kitchenette. Front desk fine, room ok. Liked that they even take pets, but hated with a passion that it seems there is no insulation or sound barriers between rooms and floors. The room next to us left their dog alone all day and it barked for three straight hours before I called from desk to call them and have them come comfort their pooch, and the sumo wrestler above us clunked around noisily for over two hours, as if people had left their rambunctious children alone there while they went out who cares where. I will think twice about staying here again, or request a top floor to limit at least one of the two experiences we had here this time. :-(
Horrible place to stay. Room was dirty caked on toothpaste in sink from previous guest. When I told front desk person she just looked at me. I cleaned it myself. No one ever cleaned my room the whole time I was there not even to empty trash or change the towels out I stayed 6 nights I did this myself. Management needs to check the rooms after the cleaning people are done to make sure things are cleaned I realize this is a cheap hotel but it doesn't have to be dirty and filthy. The beds were comfortable that's the only thing I liked. Front desk staff were nice.
My wife and I stayed 2 nights. The lady at the front desk was nice but did not understand that we had prepaid for the hotel. The room was great, it was clean, had lots of space and the kitchenette was quite handy. It was close to alot of different restaurants and easy to find. We would stay again as it was great value for the cost.
The room was nice but over time there was an unpleasant smell that became really noticeable - like stale cigarette smoke seeping out of the walls. We slept with the windows open just to bring in fresh air - luckily the windows opened! The kitchenette was really nice to have, but not sure we would stay again.
Clean, friendly staff, safe and comfortable! There's a kitchen area with a full size refrigerator stove, oven, sink cupboards countertops. Anything you need the stuff will provide, such as baking utensils and pans, dishes, silverware, and glasses, Etc... They also provide you with plenty of fresh towels, any amenities that as toothbrush, toothpaste, lotion, shampoo, conditioner, bar soap for your body, and face soap for your face, extra blankets if needed. I just was extra nice especially after the fact of spending the night at the worst motel in my life!
Extended Stay America Hotel Grand Rapids Kentwood is a US Lodging based in Kentwood, Michigan. Extended Stay America Hotel Grand Rapids Kentwood is located at 3747 29th St SE, Kentwood, MI 49512, USA.
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