Don't know where to start! I purchased a Cadillac Escalade from them from the start it had issues. One side of the heat worked while the other side blew out air when both should of blew out heat. Water leaked inside when you get a car wash. Windshield wipers come on unexpectedly and powerseat worked when it wanted to. Headlights came on and off. All of which should of been taken care of but everytime I tried to schedule an appointment I could never get it in. I purchased a winns warranty with extra coverage that the manager sweared by! When I told him of the problems that it was having again he said the owner said this could of happen while I was driving it!! Just spent over 2000 .00 for the electrical problems that it had and the company told me this was an issue for awhile and the dealership should of seen this. It had a panel piece that was off the dealership ordered the piece but I could never get it scheduled in for them to put it on!!! This is the second car I've purchased from them and I would never buy another one from them a day in my life nor Recommend them to anyone!!!! The manager had every excuse in the book but when it came to me buying it he was a different person lol!! I was a finance manager in the car business for over 10yrs and I've never sold a bad car to anyone and if I promised something I made sure to do it!! Your name is all you have but with this company I guess it doesn't matter!!!! By the way I only drove the truck on the weekends so how could it happen while I'm driving it lmbo!! My apologies it was Best Buy your affiliate.
I've had my loan with Autoworld for about 6 months. Over the past month I've ran into some financial hardship. They've been more than accommodating and understanding. I'd definitely recommend them to friends.
Extremely disatisfied with customer service and the way the office handles escalated issues.If i pay my damn car note on time every month and make sure full coverage is active i should not have to worry about niothing untill the next month. There systems are so outdated they bug the hell out of me for absolutely nothing. Telling me what my responsibility is. It shouldnt be that difficult to lease a damn car when im doing my part on time. I wouldnt even give them 1 star
Dec.14th and have not had any major issues...only routine oil changes...basic stuff...they've been so good to me that I referred a co worker and received a $100referral check...thanks autoworld I can't wait to lease another vehicle thru you...☺
Great company to work with...very friendly...and they work with you when you have issues with making payments...I've had my car as of a year now
I've been a customer with auto world for almost 2 years now they are a very honest company and work with you on your payments. I was stuck with a clunker and i had no other options at the time I showed up and needed a new car they had me sent off in a brand new car , to this day I still haven't had anything done to the car yet they are very honest
Auto World Financial is a US Finance company based in Kentwood, Michigan. Auto World Financial is located at 4640 Division Ave S, Kentwood, MI 49548, USA.
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