8
3900 28th St SE, Kentwood, MI 49512, USA
Kentwood, Michigan 49512
(616)942-8951

When it finally came, the waitress brought the wrong order. When she returned with our order it was still wrong. The waitress' response was, "What do you want me to do about it? "

This place is 100% a hit or miss. I've had so many problems with my orders that I just stop ordering. One time they forgot my things and instead of offering to replace what they didn't give me she offered me 20% of my next order. I'm sorry I'm not going to pay you again for you to give me what you forgot to put in my bag. Another time I asked them to put my ice cream in another container nope they put it right on top of the pie. Another time they once again forgot my food and the lady try to argue with me saying I didn't order what I order I pulled up my order and she got mad and try to short change me on me cancelling my order. They definitely need to work on their online and phone orders!!!

Hey folks, go to Denny's and say hello and welcome the new addition to the waitress staff Jazzy! TODAY is her first day!! Be kind, and patient! She's 16, and this is her baptism into the workforce!!

This is the worst service we have ever had and will most likely be the last time I ever go to Denny's as a result of this service.

I called them up to place an order. They told to hold for a moment, i was waiting and it took forever and no one bothered to talk to me. I disconnected and called back again, i told what happened in the previous call and she was not apologetic about it and instead of taking the order she was talking to other staff and when i got angry and said you are not taking my order, she said sorry and asked to proceed with my order. While i started to say my order again she again started talking to her staff. There is no respect for the customers This is ridiculous. I am not visiting/calling them again.

My service was horrible. I brought my wife and 84 year old mother in for breakfast after a doctor's appointment. We stood at the counter for 10 minutes while the hostesscashed out several people who walked up after we had come in.

Upon sitting down we were not offered any drinks or asked if we were ready to order. When we finally placed our order 15min later, we saw several people get served before us. When asked how much longer we were repeatedly told that it was on the way out.

Seated quickly. Friendly service and good food. Clean and relaxing atmosphere.

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Denny S — Restaurant in Kentwood

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Denny S

Restaurant at 3900 28th St SE, Kentwood, MI 49512, USA. Here you will find detailed information about Denny S: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

4
/
5
Based on 8 reviews

Contacts

Categories:
State:
Michigan
Address:
3900 28th St SE, Kentwood, MI 49512, USA.
City:
Kentwood
Phone:
Postcode:
49512

About Denny S

Denny S is a US Restaurant based in Kentwood, Michigan. Denny S is located at 3900 28th St SE, Kentwood, MI 49512, USA.


Please contact with Denny S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Denny S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Denny S

  • Sara
    Added 2016.04.28
    When it finally came, the waitress brought the wrong order. When she returned with our order it was still wrong. The waitress' response was, "What do you want me to do about it? "
  • Samantha
    Added 2016.04.07
    This place is 100% a hit or miss. I've had so many problems with my orders that I just stop ordering. One time they forgot my things and instead of offering to replace what they didn't give me she offered me 20% of my next order. I'm sorry I'm not going to pay you again for you to give me what you forgot to put in my bag. Another time I asked them to put my ice cream in another container nope they put it right on top of the pie. Another time they once again forgot my food and the lady try to argue with me saying I didn't order what I order I pulled up my order and she got mad and try to short change me on me cancelling my order. They definitely need to work on their online and phone orders!!!
  • Lillian
    Added 2016.04.06
    Hey folks, go to Denny's and say hello and welcome the new addition to the waitress staff Jazzy! TODAY is her first day!! Be kind, and patient! She's 16, and this is her baptism into the workforce!!
  • Michelle
    Added 2015.11.01
    This is the worst service we have ever had and will most likely be the last time I ever go to Denny's as a result of this service.
  • Kaitlyn
    Added 2015.07.09
    I called them up to place an order. They told to hold for a moment, i was waiting and it took forever and no one bothered to talk to me. I disconnected and called back again, i told what happened in the previous call and she was not apologetic about it and instead of taking the order she was talking to other staff and when i got angry and said you are not taking my order, she said sorry and asked to proceed with my order. While i started to say my order again she again started talking to her staff. There is no respect for the customers This is ridiculous. I am not visiting/calling them again.
  • Jaden
    Added 2014.07.16
    My service was horrible. I brought my wife and 84 year old mother in for breakfast after a doctor's appointment. We stood at the counter for 10 minutes while the hostesscashed out several people who walked up after we had come in.
  • Ava
    Added 2014.06.24
    Upon sitting down we were not offered any drinks or asked if we were ready to order. When we finally placed our order 15min later, we saw several people get served before us. When asked how much longer we were repeatedly told that it was on the way out.
  • Jaden
    Added 2013.12.02
    Seated quickly. Friendly service and good food. Clean and relaxing atmosphere.
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